Contact Accommodation

Accommodation Contact Details

If you have any questions that are not covered on our webpages, please don't hesitate to get in touch with the relevant team using the contact information below.

Residential Services - Central Admin Office

Head of Residential Services - Ceri Jones

Residential Services Central Office is responsible for all administration for students in accommodation.

Reception:

The Accommodation Office is located at the base of the Horton Residence on Singleton Park Campus, Swansea University, Singleton Park, Swansea, SA2 8PH

Opening times: Monday to Friday, 10am – 12:30pm and 1pm – 4pm (Except Bank Holidays).

Telephone No: +44 (0) 1792 295101

Email: accommodation@swansea.ac.uk

Please always quote your Student Number when contacting the accommodation team.

Accommodation Finance and Fees - Drop in session:

Accommodation Office, Horton Residence, Singleton Park Campus, Swansea University, Singleton Park, Swansea, SA2 8PH

10:00 - 12:00 and 14:00 - 16:00 Monday to Friday

Email: accommfinance@swansea.ac.uk

SAS Lettings (Student Accommodation Services)

Reception Opening Times:

The Accommodation Office is located at the base of the Horton Residence on Singleton Park Campus, Swansea University, Singleton Park, Swansea, SA2 8PH

Opening times: Monday to Friday, 10am – 12:30pm and 1pm – 4pm (Except Bank Holidays).

Email: sas@swansea.ac.uk

Telephone No: +44 (0) 1792 295328

Students:

For Student Accommodation after the 1st year and in the private sector.

Please always quote your Student Number if you have it.

Landlords:

To register your property visit Studentpad online advertising services.

To enquire about our Property Management or Tenant Find services see: SAS Lettings for Landlords

Community Liaison Officer

The Community Team

Telephone number: +44 (0) 1792 606746

Opening hours: 09:00 - 16:00

Email: Community@CampusLife

Our Community Liaison Officer (CLO) has been appointed to work with students studying and living in Swansea and local residents and communities in the city. The CLO post, which is funded in partnership between Swansea University, University of Wales Trinity Saint David Swansea, South Wales Police and the City and County of Swansea Council.

The CLO will act as a liaison point for students and residents with queries, concerns or complaints, and will work to promote all the benefits which a vibrant student population brings to local communities and economies. It is also the primary contact for residents who wish to raise any issues relating to students from Swansea University, University of Wales Trinity Saint David Swansea, who are living in the local community.

Site Contact Details

Bay Campus

Need to report a repair?

Maintenance requests should be logged by using the Homeathalls app

The email address for contacting the team in the Tower Information Centre: BayCampus@upp-ltd.com (general enquiries)

Telephone: 01792 954500 (08:30 – 17:00)

For out of hours an Emergencies, please contact Swansea University’s Bay Security team on 01792 606010

Beck House

Beck House Reception, Beck House, 16 – 26 Sketty Road, Uplands, Swansea. SA2 0NF

Telephone No: +44 (0) 1792 534043

Email: beck-reception@swansea.ac.uk

Please always quote your Student Number if you have it.

Reception Office Hours: Monday to Friday 08:00 - 16:00

Hendrefoilan Student Village

Reception:

Flat 138 (ground floor of building 136-144), Hendrefoilan Student Village, Gower Road, Sketty, Swansea SA2 7PG

Reception Opening Times: Monday to Friday, 06:00 - 22:00

Telephone No: +44 (0) 1792 295583

Email: hsv-reception@swansea.ac.uk

Please always quote your Student Number.

Singleton Park Campus

Preseli Residence, Swansea University, Singleton Park, Swansea, SA2 8PP

Telephone No: +44 (0) 1792 602910

Email: Preseli-Reception@swansea.ac.uk

Please always quote your Student Number.

Reception is located at the base of the Preseli Residence.

Reception Office Hours: The Reception Office is staffed 24 hours a day.

Communicating Clearly

We’re passionate about providing clear information throughout the accommodation process. We regularly update our website and communications following enquiries and feedback. If you have any comments or suggestions, we’d really appreciate your feedback.